Enquiries: hello@biscuitstudio.co.za
Support: support@biscuitstudio.co.za
Our online store is open for purchase:
24/7, 365 days per year
Our physical office is open:
Mon - Fri: 8.30am-4pm
(Closed on weekends & public holidays)
Based in Hilton, Pietermaritzburg,
KwaZulu-Natal, South Africa
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Terms and conditions for delivery times and courier fees
Free delivery ONLY if you spend R750 or more
All courier fee charges are subject to change.
We deliver nationwide. Door to door delivery.
Standard courier is 2-5 days, this depends on your location.
EFT payments: Should you select EFT as your payment option, please allow 2 extra days, as we only dispatch once the funds have cleared in our account.
Terms and conditions:
Collection ONLY at our local PostNet office in Hilton: 39 Hilton Ave, Leonard, Hilton, 3245, KwaZulu-Natal.
Estimated delivery times:
Please allow 2-3 days for processing time. You’ll receive an email notifying you when your order is ready for collection.
With PayGate you can accept payments worldwide from all Credit, Debit, Cheque & Hybrid cards issued by:
(Visa™ | MasterCard® | American Express™ | Diners™)
Card Payments & PayGate:
PayGate has links to all major acquiring banks throughout Africa and worldwide.
Card transactions are processed using PCI DSS Certified systems.
You can accept Card payments using PayGate’s secure payment page or you can make use of PayGate’s Host to Host functionality.
All online card payments processed in South Africa are passed for 3D Secure authentication.
What is Zapper?
Zapper is an easy payment method whereby you can scan a QR code on the biscuitstudio.co.za website with your smartphone at checkout in order to make an online purchase.
How does Zapper work?
Download the Zapper app on your smartphone, complete your profile, load your credit, debit or cheque cards.
On the checkout page, choose Zapper as your payment method.
Scan the QR code which will be visible on the payment page with the Zapper app.
Select the card you wish to pay with and hit the pay button.
Once the payment is complete you’ll automatically be taken to our confirmation page and your order will be processed.
The provision of goods and services by The Biscuit Studio is subject to availability. In cases of unavailability, The Biscuit Studio will refund the client in full within 30 days.
A faulty item will have to be returned at the shipping/courier cost of the customer, if the item is faulty and needs to be replaced we will ship / courier the replacement item back to the customer at no cost. If we find that there is NO fault with the item, the return shipping costs become that of the customer.
Available for first time customers only.
Thanks for supporting small-scale creative artisans!
Thanks for supporting small-scale creative artisans!
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