My range of stencils are mostly designed so that you do not need an airbrush machine. Please click HERE for tutorial on how to stencil with royal icing.
You need to book & pay on my website, follow the tab ‘classes’ and scroll down to the date and class you would like, click Book your place, follow the prompts and check out. You’ll then receive a confirmation of your booking via email.
No, everything is provided. Maybe just a pen if you would like to jot down any extra notes.
No experience is needed to do a basic biscuit icing class.
Yes they are, but also keep in mind that if a stencil is used repeatedly and often, it will eventually wear out, so be gentle and wash them with care, for a longer lifespan.
We unfortunately do not do custom biscuit/cookie orders anymore.
We hold icing classes in PMB, Hillcrest & JHB, further information about the classes is on the class page.
Courier Pricing
Main centres:
Standard courier: R70 for door to door and free delivery for orders R650 or more.
The standard cost for delivery varies between R70 – R150, depending on the delivery address, your courier fee is subject to change should your address be in an outlying area.
We currently do not have a walk in shop but we have made arrangements with Hilton Postnet, so that you can collect your items FREE of charge from there. When checking out select, collect Hilton, PMB. This facility is ONLY for the Hilton, Postnet (39 Hilton Avenue). You will be notified via email when your parcel is ready for collection.
It depends when your order is placed and processed but generally 2-5 working days.
Outlying areas: 4-7 workings days.
Main centres:
Standard courier is 3-7 working days: Western & Eastern Cape 5-7 days, Gauteng 3-7 days and KZN 3-5 days.
Courier transit times can vary should there be protests, major accidents and/or vehicle breakdowns.
We cannot guarantee overnight delivery. Orders placed after 11am are only processed the following day.
You will need to take the invoice that is sent to you when you have purchased your items, as proof of purchase.
We have had an online booking system put in place so that there is less chance of error with your booking.
No. Your money has not been taken off your card.
The banks have to make online shopping as secure as possible, so there are certain steps in place when paying online to make sure your banking information is secure. Here are a few tips when paying online through our paying system.
- Make sure you use the same email address that you have registered with the bank.
- Have you entered your delivery address?
- Your bank card must be shopping online friendly and 3D secure, you can change this option on your online banking app.
- If you have spent over R650, you will automatically get free shipping, unless you would like Express delivery.
- Double-check all the information in the PayGate bank card section is correct, account number, expiry date, name on card etc
If you have further trouble email info@thebiscuitstudio.co.za for further assistance.
We have made sure that we have all the latest up to date security on our website, so yes it is safe and your information is private and secure.
Unfortunately our classes fill up quickly and it has to be a first come first serve basis, so we do not reserve places/tickets without payment.
Yes you can buy cookie cutters and stencils at the class BUT should you require a certain item, please let us know as we do not take our whole range to the classes. You can also pay either by card or cash.
