Privacy Policy

Privacy Policy

This Privacy Policy describes how Biscuit Studio ("we", "us", or "our") collects, uses, and shares information about you when you use our website biscuitstudio.co.za and make purchases from us.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect this information using cookies and similar technologies.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to fulfil orders placed through the site, process payments, arrange for shipping, and provide you with invoices and/or order confirmations. We also use this information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.

Sharing Your Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Your Rights

If you are a resident of South Africa, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@biscuitstudio.co.za.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@biscuitstudio.co.za.